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Senior Support Engineer

Company: VirtualVocations
Location: Erie
Posted on: November 19, 2024

Job Description:

A company is looking for a Senior Support Engineer to provide technical support and assistance for Azure Virtual Desktop environments.



Key Responsibilities

Deploy AVD environments using Nerdio Manager and collaborate with clients to assess infrastructure needs
Provide ongoing technical support to customers during and after AVD deployment
Collaborate with cross-functional teams and conduct technical product demos for customers


Required Qualifications

5+ years of experience in technical support or a related field
Knowledge of cloud computing platforms, such as Microsoft Azure or AWS
Experience with operating systems, including Windows Server and Linux distributions
Proficiency in scripting languages like PowerShell or Python
Familiarity with ticketing systems, such as JIRA or ServiceNow

Keywords: VirtualVocations, Cheektowaga , Senior Support Engineer, Engineering , Erie, New York

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